Addressing all user questions immediately and with confidence gives users the required nudge to go ahead and purchase. They might also have questions about shipping time, shipping charges, returns policy or the like. Users can ask for product recommendations tailored to their personalized concerns, or ask for reassurances about a product, for eg, its effectiveness or side effects.ĭuring the checkout process, users can ask for discounts, coupon codes or free shipping. While browsing on an e-commerce website, users organically reach out on chat for different use cases throughout the buying journey provided there is a chat widget easily visible. A smart e-commerce chatbot such as Limechat can enable you to properly utilize conversational marketing at scale by holding natural conversations with users within an ad, understanding their problems, and showing them an ad perfectly tailored to their concern. S - The others all use the LimeChat code to start with anyway! It is great so far. Reliable, lightweight, and user friendly. Just be prepared for the people and thicken your skin.Īn update? Might be a more complex one out there, but this is hands down the best client. At first I thought it was strange how few updates there were to the app, but whoever coded this is just very good. I have it running on my Mac all the time and it never gives me a bit of trouble. I wish all the apps I used got those basics right. Speed your support with tools like message sneak peek, premade responses, and keyboard shortcuts. Boost your efficiency with a team management system that makes teamwork fun and easy. Schedule shifts, set chat limits, and more. The LiveChat app for Windows works quietly in the background, notifies you when a new message arrives, and doesn't accept new chats when idle. A powerful customer service hub for your business.
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